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General Members

The following state regulatory agencies are General Members of AARMR. For a list of accredited states, please refer to the list at the bottom of this page.

 

AK - Alaska
Tracy Reno
State of Alaska Department Commerce, Community & Economic Development
Chief of Examinations
Phone Number:
907-269-8112
Fax:
907-269-8146
AL - Alabama
Scott Corscadden
Alabama State Banking Department
Supervisor, Bureau of Loans
Phone Number:
334-242-3452
Fax:
334-353-5961
AR - Arkansas
Ryan " Jay" Drake
Arkansas Securities Department
Examiner Supervisor
Phone Number:
501-324-8688
Fax:
501-683-5894
AZ - Arizona
Evan G. Daniels
Arizona Department of Insurance and Financial Institutions
Superintendent
Phone Number:
602-771-2772
Fax:
CA - DFPI
Sheila Oliver
California Department of Financial Protection and Innovation (formerly DBO)
Deputy Commissioner, Mortgage Lending
Phone Number:
213-576-7609
Fax:
213-576-7178
CA - DRE
Doug McCauley
State of California Department of Real Estate
Commissioner
Phone Number:
916-263-8728
Fax:
916-263-8943
CO - Department of Law
Neal C.G. Monaghan
Colorado Dept. of Law
Chief Examiner, Consumer Credit Unit
Phone Number:
720-508-6112
Fax:
N/A
CO - DORA
Marcia Waters
Colorado Department of Regulatory Agencies - Division of Real Estate
Department of Regulatory Agencies - Division of Real Estate
Phone Number:
303-894-2422
Fax:
CT - Connecticut
Carmine Costa
Connecticut Department of Banking
Director, Consumer Credit Division
Phone Number:
860-240-8207
Fax:
860-240-8159
DC - District of Columbia
Monique Kerr
DC Department of Insurance, Securities and Banking
Acting Banking Commissioner
Phone Number:
202-442-7774
Fax:
DE - Delaware
Carole Hoffecker
Office of the State Bank Commissioner
Investigative Supervisor
Phone Number:
302-739-4235 x2118
Fax:
302-739-2356
FL - Florida
Paul Rhoades
Florida Office of Financial Regulation
Financial Administrator
Phone Number:
407-245-0693
Fax:
850-410-9914
GA - Georgia
Rod Carnes
Georgia Department of Banking and Finance
Deputy Commissioner, Non-Depository Financial Institutions Div.
Phone Number:
770-986-1371
Fax:
770-986-1029
HI - Hawaii
Iris Ikeda
Division of Financial Institutions
Commissioner of Financial Institutions
Phone Number:
808-586-2820
Fax:
808-586-2818
IA - Iowa
Rodney E. Reed
Iowa Division of Banking
Finance Bureau Chief
Phone Number:
515-281-4014
Fax:
515-281-4862
ID - Idaho
Erin Van Engelen
Idaho Department of Finance
Consumer Finance Bureau Chief
Phone Number:
208-332-8068
Fax:
208-332-8096
IL - Illinois
Lorelei Botner Abrams
Illinois Dept. of Financial & Professional Regulation, Div of Banking
Legal Counsel, Loan Originator Enforcement
Phone Number:
312-793-3680
Fax:
312-814-2238
IN - DFI
Scott Imbus
Indiana Department of Financial Institutions
Division Supervisor, Consumer Credit Division
Phone Number:
317-460-9126
Fax:
317-232-7655
IN - Sec. of State, Securities Div.
Jim Easton
Indiana Secretary of State, Securities Division
Loan Broker Examiner
Phone Number:
(317) 234-9673
Fax:
317-232-3675
KS - Kansas
Jim Payne
Kansas Office of State Bank Commissioner
Asst. Deputy Commissioner/Director of Examinations
Phone Number:
785-296-1877
Fax:
785-296-0168
KY - Kentucky
Charles Vice
Kentucky Department of Financial Institutions
Commissioner
Phone Number:
502-782-9029
Fax:
502-573-0184
LA - Louisiana
Michelle Jeansonne
Louisiana Office of Financial Institutions
Phone Number:
(225) 922-2596
Fax:
225-925-4524
MA - Massachusetts
Cindy Begin
Massachusetts Division of Banks
Chief Risk Officer
Phone Number:
617-956-1523
Fax:
MD - Maryland
Clifford Charland
Maryland Office of the Commissioner of Financial Regulation
Director of Non-Depository Operations
Phone Number:
410-230-6167
Fax:
ME - Maine
Will Lund
Maine Bureau of Consumer Credit Protection
Superintendent
Phone Number:
207-624-8527
Fax:
207-582-7699
MI - Michigan
Marissa Hendee
Michigan Department of Insurance and Financial Services
Director, Mortgage Examination and Investigation Section
Phone Number:
517-284-8602
Fax:
517-284-8850
MN - Minnesota
Mark Hastie
Minnesota Department of Commerce
Director of Non-Depository Financial Institutions
Phone Number:
651-539-1720
Fax:
651-368-0449
MO - Missouri
Derek Storms
Missouri Division of Finance
Supervisor of Mortgage Licensing
Phone Number:
573-751-4243
Fax:
573-751-9192
MS - Mississippi
Traci McCain
Mississippi Department of Banking and Consumer Finance
Director, Mortgage Division
Phone Number:
601-321-6901
Fax:
601-321-6933
MT - Montana
Chris Romano
Montana Division of Banking and Financial Institutions
Non-Depository Bureau Chief
Phone Number:
(406) 841-2928
Fax:
(406)841-2930
NC - North Carolina
Tara Malone
North Carolina Office of the Commissioner of Banks
Deputy Commissioner for Non-Depository Entities
Phone Number:
919-733-6905
Fax:
919-733-6918
ND - North Dakota
Lise Kruse
North Dakota Department of Financial Institutions
Commissioner
Phone Number:
701-328-9933
Fax:
701-328-0290
NE - Nebraska
Scott Peter
Nebraska Department of Banking and Finance
FI-Review Examiner (non-depository)
Phone Number:
402-471-2171
Fax:
402-471-3062
NH - New Hampshire
Raeleen Blaisdell
New Hampshire Banking Department
Director of Consumer Credit
Phone Number:
603-271-3561
Fax:
603-271-0750
NJ - New Jersey
Daniel J. Gallagher
New Jersey Department of Banking and Insurance
Training Administrator
Phone Number:
609-940-7343
Fax:
609-292-3144
NM - New Mexico
Amanda Urban
New Mexico Financial Institutions Division
Licensing Specialist
Phone Number:
505-476-4819
Fax:
505-476-4670
NV - Nevada
Cathy Sheehy
Nevada Division of Mortgage Lending
Commissioner
Phone Number:
702-486-0789
Fax:
702-486-0785
NY - New York
Rholda Ricketts
New York Department of Financial Services
Deputy Superintendent
Phone Number:
212-709-5540
Fax:
212-709-5555
OH - Ohio
Jeffrey Angell
Ohio Division of Financial Institutions
Chief Examiner for Consumer Finance
Phone Number:
(614) 728-7514
Fax:
(614) 222-3554
OK - Oklahoma
Scott Lesher
Department of Consumer Credit
Administrator
Phone Number:
405-521-3653
Fax:
405-521-6740
OR - Oregon
Kirsten Anderson
Oregon Division of Financial Regulation
Deputy Administrator
Phone Number:
503-947-7478
Fax:
503-947-7862
PA - Pennsylvania
Robert Knaub
PA Department of Banking and Securities
Director for Non-Depository Licensing
Phone Number:
717-214-4769
Fax:
SC - Board of Financial Institutions
Phyllis L. Wicker
SC Board of Financial Institutions - Consumer Finance Division
Deputy Commissioner of Consumer Finance
Phone Number:
803-734-2020
Fax:
803-734-2025
SC - Dept. of Cons Affairs
Carri Grube Lybarker
South Carolina Department of Consumer Affairs
Administrator
Phone Number:
803-734-4233
Fax:
803-734-4060
SD - South Dakota
Lorna Webb
South Dakota Division of Banking
Policy Analyst
Phone Number:
605-773-3422
Fax:
866-326-7504
TN - Tennessee
Nicole Chamblee
Tennessee Department of Financial Institutions
Assistant Commissioner
Phone Number:
865-591-5155
Fax:
615-253-7794
TX - OCCC
Leslie L. Pettijohn
Texas Office of Consumer Credit Commissioner
Consumer Credit Commissioner
Phone Number:
512-936-7640
Fax:
512-936-7610
TX - SML
William Purce
Texas Department of Savings and Mortgage Lending
Director of Mortgage Regulation
Phone Number:
512-936-6602
Fax:
512-936-2003
UT - Utah
Jonathan C. Stewart
Utah Division of Real Estate
Director
Phone Number:
801-530-6744
Fax:
801-526-4387
UT - Utah
Andrea Staheli
Utah Department of Financial Institutions
Supervisor of Consumer Credit and Compliance
Phone Number:
801-538-8834
Fax:
801-538-8894
VA - Virginia
Susan E. Hancock
Virginia State Corporation Commission
Deputy Commissioner
Phone Number:
804-371-9701
Fax:
804-371-9416
VT - Vermont
Kelley Reed
Vermont Department of Financial Regulation
Regulatory and Consumer Affairs Director
Phone Number:
802-828-0526
Fax:
802-828-1477
WA - Washington
Charles Clark
Washington Department of Financial Institutions
Director
Phone Number:
360-902-0511
Fax:
360-596-3866
WI - Wisconsin
Lisa Lee
Wisconsin Department of Financial Institutions
Director, Licensed Financial Services
Phone Number:
608-267-1708
Fax:
608-267-6889
WV - West Virginia
Tracy Hudson
West Virginia Division of Financial Institutions
Director of Nondepository Institutions
Phone Number:
304-558-2294
Fax:
304-558-0442
WY - Wyoming
Joe Mulberry
Wyoming Division of Banking
Deputy Commissioner
Phone Number:
307-777-7797
Fax:
307-777-3555

Accreditation 

The following states have received certificates of accreditation from the CSBS/AARMR Mortgage Accreditation Program:

  • Alabama
  • Arizona
  • California
  • Connecticut
  • ​Hawaii
  • Idaho
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Massachusetts
  • Minnesota
  • Mississippi
  • Montana
  • Nebraska
  • New Hampshire
  • New Mexico
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma Department of Consumer Credit
  • Pennsylvania
  • Tennessee
  • Texas Department of Savings and Mortgage Lending
  • Texas Office of Consumer Credit Commissioner
  • Vermont
  • Virginia
  • Washington
  • Wyoming

The CSBS and AARMR accreditation team seeks to strengthen state mortgage departments and to demonstrate the high quality of state banking departments to the general public, the federal banking agencies, Congress, and other state banking departments.

The accreditation process begins with the completion of an extensive self-evaluation questionnaire on all department operations: administration and finance, personnel, training, examination, supervision, and legislative powers. Next, an external review team comprised of veteran state and federal regulators performs an on-site review and presents its findings to an audit team and to the Performance Standards Committee, the members of which vote on the reports of the review team and the audit team.

To request more information about the Mortgage Accreditation Program please contact Matt Comber, CSBS Director of Accreditation at mcomber@csbs.org or (202) 296-5750.